Privacy Policy

Last Updated: December 24, 2025

This Privacy Policy describes how DigitalFence collects, uses, and discloses your information when you use our products and services.

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide and improve our Service to you. The types of information we collect are:

A. Information You Provide to Us:

Account Information: When you create an account, depending on the method you choose, we collect:

  • Via Google Sign-In: Your name, email address, and profile picture as provided by your Google account.
  • Via Phone Authentication: Your phone number, which is used for verification and as a unique identifier for your account.

User-Generated Content: Any data you voluntarily create or store within the app using our services, including:

  • Mobile number
  • User preferences
  • Child profile details
  • Time limit configurations
  • App category assignments
  • Schedule settings

B. Information Collected Automatically (Child Mode Only):

Important: Data monitoring only occurs when the app is operating in Child Mode. No monitoring occurs in Parent Mode. In Parent Mode, the app only stores configuration data explicitly entered by the parent.

When operating in Child Mode, we automatically collect the following information to enforce parental controls and time limits:

Data Category Specific Data Purpose
App Usage Foreground app package name Time limit enforcement
Timing App open and close timestamps Usage calculation
Screen State Lock and unlock events Pause/resume timers
Browser Activity URLs visited in Chrome browser Content categorization
Video Activity YouTube video ID, channel name, title, and limited public category indicators Content categorization

Device and Diagnostic Data: We may collect certain information about your device, including your device's operating system version, the time and date of use, and other diagnostic data. This is often collected through Firebase services like Google Analytics for Firebase.

C. Information We Do NOT Collect:

We are committed to collecting only the minimum data necessary to provide our parental control services. We explicitly do NOT collect:

  • Webpage content
  • Messages or communications
  • Keystrokes or text input
  • Notification content
  • Screenshots or screen recordings
  • Audio or video recordings
  • Personal identifiers beyond those necessary for authentication
  • Inferred behavioral profiles
  • Location data
  • Comments, captions, or transcripts

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Service
  • Authenticate you and create your account
  • Enforce parental controls and time limits in Child Mode
  • Categorize content for appropriate filtering
  • Manage your account and provide you with customer support
  • Communicate with you, including sending service-related notices
  • Improve the Service and develop new features
  • Monitor usage to prevent fraud and ensure security

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following situations:

  • With Service Providers: We use third-party services like Google (Firebase, Google Cloud) to power our app's backend, database, and authentication. These services have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Storage and Security

The security of your data is important to us.

Storage: Your data is stored both locally on your device and synchronized to the cloud (Firebase Firestore, a service provided by Google) to enable parent access across devices. Google employs strong security measures to protect its infrastructure.

Encryption: All data transmitted between your device and our servers is encrypted in transit using:

  • Transport Layer Security (TLS)
  • gRPC secure channels
  • Firebase SDK encryption protocols

Data at rest in Firebase Firestore is also encrypted using Google's encryption standards.

5. Data Retention and Deletion

We retain your personal data only for as long as is necessary to provide you with the Service and for legitimate and essential business purposes.

Current Retention: Activity monitoring data (app usage, timestamps, browsing history) is currently retained for the duration of your account.

Planned Updates: We are implementing automatic data retention policies that will automatically delete activity monitoring data older than 30-60 days.

Account Deletion: You have the right to request the deletion of your account and all associated data. You can initiate this request by:

Upon receiving a deletion request, we will permanently delete your account and associated personal data from our systems within a reasonable timeframe, unless we are required by law to retain certain information.

6. Children's Privacy

Our Service is designed as a parental control tool and may be used on devices of children under parental supervision. Parents or legal guardians must provide consent and configure the Service.

We collect data only after the parent has verified their identity, created an account, and physically installed the app on the child's device, thereby granting verified parental consent.

If you are a parent or guardian and you have concerns about data collected through the use of our Service, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Material changes will be communicated through the app or via email.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: data@digitalfence.care

Website: www.digitalfence.care/contact.html